Joanna Serkowski

Vice President

949-218-4830

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As a Vice President at TriVista, Joanna brings 25 years of general management, strategy, and operations leadership experience to the firm’s clients. A practitioner of Lean, Six Sigma and change management best practices, she works with clients to design and implement operational improvement initiatives that improve company performance.  She is widely recognized as a results-driven, collaborative executive known for her ability to lead and influence cross-functional teams to achieve business objectives in global environments. She has significant experience leading operational due diligence projects, acquisition integrations, carve-outs/divestitures, program management and lean deployments across the value chain.

Prior to joining TriVista, Joanna spent 22 years in leadership roles at General Electric. Most recently, she was part of GE’s ‘Access GE’ team. In this role, she was responsible for delivering value to private equity firms and operating companies that were customers of GE Capital. She shared GE’s best practices, methodologies and knowledge through engagements, events and digital experiences, addressing customers’ unique business challenges to achieve desired results.  During her tenure at GE Access, she worked extensively across the manufacturing and distribution sectors.  More recently, Joanna co-led the carve out of Antares Capital, a divested GE Capital business. In this role, she led the overall project management team and several transition work streams, including HR, Facilities, Sourcing, Insurance, and Travel & Expense, to carve out Antares from GE Capital—establishing Antares Capital as a standalone company.

Industry Experience

Joanna has successfully led consulting engagements across a wide variety of industries, serving companies with annual revenue ranging from $15 million to $8 billion. She has guided and influenced cross-functional, diverse teams to accelerate growth strategies, improve operational effectiveness and enhance organizational leadership skills.

Known for her considerable international experience, Joanna has spent extended time in Chile, Mexico and Ireland, as well as areas of Europe. She has worked with a wide range of companies in Industrial Equipment, Food Products & Services, Franchise Restaurants, Business Equipment & Services, Consumer Nondurables, Automotive, Technology, Chemicals, Plastics, Aerospace & Defense, Financial Services, Healthcare, Retail, Electronics, Energy, Forest Products, and Nonprofit industries.

Joanna’s areas of expertise include:

  • Relationship Management
  • Customer Experience
  • Program Management
  • Acquisition Integration
  • Change Management
  • Strategic Planning
  • Process Improvement
  • Value Proposition Development
  • Six Sigma
  • Lean

Professional Experience

  • Access GE Director – General Electric
  • Carve Out Divestiture Leader – Antares Capital (GE Capital carve out)
  • Customer Growth Leader, Access GE – GE Capital
  • Marketing Leader – GE Capital
  • Executive Leader, Access GE – GE Capital
  • e-Business Leader – GE Financial Assurance (Genworth Financial)
  • e-Commerce Manager – GE Supply (Gexpro)
  • Global Acquisition Integration Manager – GE Supply (Gexpro)
  • Implementation Manager – International Business – GE Supply (Gexpro)
  • Sales & Distribution Leadership Program – GE Supply (Gexpro)

Education

  • Fairfield University – Fairfield, CT
    • MBA, International Business, graduated Summa Cum Laude
  • University of Colorado – Boulder
    • B.S., Marketing & Management, graduated Summa Cum Laude

Certifications

  • Lean Six Sigma Master Black Belt – GE
  • Lean Six Sigma Black Belt – GE
  • Lean Six Sigma Green Belt – GE
  • Change Management facilitator & coach (Change Acceleration Process) – GE
  • WorkOut facilitator & coach – GE

Awards & Recognition

  • GE – Gold Standard Marketing Award – Recognition for achieving marketing excellence for development of the “WattWise” program and mobile application
  • GE – Access GE MVP Award
  • GE Capital – Impact Award (Pinnacle Award) – Recognition of outstanding contributions to business while demonstrating excellence, integrity and professionalism
  • GE Capital – Renew and Grow Sales Award – Recognition of extraordinary efforts to help customers win

Professional Affiliations

  • Northwest Quality Forum

Charitable & Civic Involvement

  • FareStart

Personal Interests & Endeavors

Joanna enjoys traveling and participating in a variety of outdoor activities.

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