Workflow Automation and RPA
87TriVista score
Tines
A no-code workflow automation tool built for security and IT teams, which lets a company pick its own AI model.
Workato
AI tool profile ·
A tool that connects business apps and moves data between them automatically, so people stop copying it by hand.
68TriVista score
Category rankTied #10 in Workflow Automation and RPA
Baseline ELO1,459.8
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At a glance
What it does
Workato is a tool that links business apps, databases, and older systems together. Staff build a 'recipe' in a simple editor: an event in one app sets off an action in another. Agent Studio lets a team build and test AI agents in the same tool, and built-in links connect straight to AI models like those from OpenAI or Anthropic. An API Platform lets a company open up and control its own data feeds. Workato runs fully in the cloud, states a 99.9 percent uptime target, and holds SOC 2, ISO 27001, and PCI DSS certification.
Where it can help
This fits a company juggling several systems, like a CRM and an ERP, where someone still moves data between them by hand today, and whose needs have grown past a simpler tool like Zapier, especially with older on-site systems or many-step logic. Price is not public and needs a sales call; reported deals run into the tens or even hundreds of thousands a year, higher than most tools in this group, so weigh that against a smaller, narrower tool first. Reviewers warn that large recipes get hard to read over time, and fixed limits like a 90-minute job cutoff can affect long jobs. Give one person clear ownership of the connections rather than leaving it open to occasional users.
Cost guide
What it can cost
These estimates cover licensing, setup, integrations, staff time, security, administration, and support.
| Cost measure | Low | Base | High |
|---|---|---|---|
| First-year total | $49.3K | $78.3K | $127.1K |
| Three-year total | $103.5K | $157.5K | $245.6K |
| First-year cost per unit | $49.3K | $78.3K | $127.1K |
| Average annual cost per unit (over three years) | $34.5K | $52.5K | $81.9K |
Cost breakdown by scenario
| Component | Low | Base | High |
|---|---|---|---|
| Licensing and usage | $13.5K | $18K | $24.3K |
| Implementation | $8.4K | $14K | $23.8K |
| Integration | $9.9K | $18K | $32.4K |
| Staff time and change management | $5.6K | $8K | $11.2K |
| Security | $4.6K | $6.5K | $9.8K |
| Administration | $3.4K | $4.5K | $6.1K |
| Support | $1.7K | $2.2K | $3K |
Estimate assumptions: Based on 1 production deployment. This is a planning allowance, not verified product pricing. Confirm the vendor’s billing unit and current price or quote before budgeting.
Benefits have not been estimated: The current research does not estimate potential savings, return on investment, or how long it would take to recover the cost. Earlier benefit estimates are excluded.
Get started
What you need first
What you need firstSet up the basics
Confirm current product identity, commercial packaging, data processing terms, sign-in and access rules, retention, integrations, support model, implementation effort, and rollback conditions.
How to startSet clear limits
Verify identity, package, availability, ownership, pricing, and security evidence before approving a pilot
Before you scaleSet safe working rules
Recommended next action
Do not approve a pilot yet. Verify the current product identity, package, availability, owner, pricing, and security evidence; then define one workflow, a baseline, and rollback criteria.
Decision ownerBusiness and technology owner
STARTSet a goal and owner
Define what success looks like for a test of Workato and assign someone to lead it.
FIRST MONTHTest one workflow
Once the requirements above are met, compare a small trial with how your team works today.
MONTH TWOReview actual use
Track adoption, output quality, business results, and actual costs against the estimate.
MONTH THREEDecide what comes next
Use the results to decide whether to stop, adjust, or expand the pilot.
Risk profile
Required controls
Security and safe use
Confirm encryption, how the vendor uses your data, customer data separation, how long data stays and how to delete it, activity records, sign-in and user setup, where data is handled, other companies that process data, past incidents, and what your team must manage.
Exit and rollback
Review before rollout: confirm how to export your data, revoke access, and return to your existing workflow. Assign an owner and test the rollback plan before expanding use.
Recommended next step
Do not approve a pilot yet. Verify the current product identity, package, availability, owner, pricing, and security evidence; then define one workflow, a baseline, and rollback criteria.
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How to learn more about this tool
Where to check the product, price, security, and support.
Official product information
workato.com
Read official information →
Score history
How the rating has changed
Recorded score and category rank across research updates.
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TriVista Score 68.3/100Category rank #10
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