Meta AI for Business vs Microsoft 365 Copilot

#20

#4

Limited support

Strong support

Commercial / enterprise. Planning allowance - confirm current public price or quote

Enterprise add-on. Public incremental add-on rate; prerequisite license excluded as incumbent

Based on 20 enabled users. This is a planning allowance, not verified product pricing. Confirm the vendor’s billing unit and current price or quote before budgeting.

Based on 20 enabled users. Pricing model: Per user add-on plus qualifying Microsoft 365 license. Confirm the vendor’s billing unit and current price or quote before budgeting.

Confirm current product identity, commercial packaging, data processing terms, sign-in and access rules, retention, integrations, support model, implementation effort, and rollback conditions.

Qualifying Microsoft 365 plan, Entra identity, permission hygiene, SharePoint/OneDrive governance, DLP and Purview controls, user training, and adoption metrics.

Confirm encryption, how the vendor uses your data, customer data separation, how long data stays and how to delete it, activity records, sign-in and user setup, where data is handled, other companies that process data, past incidents, and what your team must manage.

Copilot honors existing Microsoft 365 permissions, but a rollout should include oversharing remediation, Purview/DLP controls, security dashboard access, and identity governance.

Verify identity, package, availability, ownership, pricing, and security evidence before approving a pilot

Complete the required permissions, governance, and data-quality review before a narrow pilot