Cybersecurity and Threat Intelligence AI
85TriVista score
Microsoft Security Copilot
An AI helper for security teams built into Microsoft Defender and Sentinel that explains threats in plain English and bills by the hour.
CrowdStrike Charlotte AI
AI tool profile ·
An AI security analyst inside the CrowdStrike Falcon platform that sorts alerts and can run investigations on its own.
85TriVista score
Category rank#2 in Cybersecurity and Threat Intelligence AI
Baseline ELO1,557.5
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At a glance
What it does
Charlotte AI is an AI security analyst built into CrowdStrike Falcon, a widely used security platform that protects laptops, servers, and cloud systems. Security teams use it to sort through alerts, investigate incidents, and take response actions. Charlotte reviews each detection and gives a verdict, a confidence score, and a plain-language explanation of what it found. CrowdStrike reports this triage matches its own expert analysts more than 98 percent of the time. A feature called AgentWorks lets a team build its own custom agents without writing code. Charlotte AI holds ISO/IEC 42001 certification, a standard for how a company governs its AI. It only works inside Falcon, so you need an existing Falcon subscription first.
Where it can help
This fits a company that already runs CrowdStrike Falcon and wants to cut analyst workload, especially when a small security team is drowning in daily alerts. Start with Detection Triage first, since it needs the least setup and process change. CrowdStrike does not sell Charlotte AI on its own; it runs on monthly AI credits added to your Falcon contract, so budget for a bundle quote, not a flat price. Ask your CrowdStrike rep how credits get used up and what happens if you run out mid-month. Two risks: a deep automated investigation can burn through credits fast, and teams still need to review response actions before letting the AI act without approval on sensitive systems.
Company fit
Where this tool fits best
The industries and leadership roles this tool is most often matched with.
How your company could affect the fit
How one company factor at a time moves the modeled score. The published score is unchanged.
How your company could affect the fit
How one company factor at a time moves the modeled score. The published score is unchanged.
Technology Maturity Low Modeled score84.1 / 100 Modeled category rank#2
Baseline Moderate
Adjusted ELO 1,554.9
Change from baseline -3.0 ELO
Industry Healthcare and life sciences Modeled score84.9 / 100 Modeled category rank#2
Baseline Consumer products
Adjusted ELO 1,559.3
Change from baseline +1.5 ELO
Industry Technology and telecommunications Modeled score84.9 / 100 Modeled category rank#2
Baseline Consumer products
Adjusted ELO 1,559.3
Change from baseline +1.5 ELO
Industry Energy and utilities Modeled score84.9 / 100 Modeled category rank#2
Baseline Consumer products
Adjusted ELO 1,559.3
Change from baseline +1.5 ELO
Industry Construction and real estate Modeled score84.8 / 100 Modeled category rank#2
Baseline Consumer products
Adjusted ELO 1,559.0
Change from baseline +1.2 ELO
Revenue Band $100M-$500M Modeled score84.8 / 100 Modeled category rank#2
Baseline $25M-$100M
Adjusted ELO 1,559.0
Change from baseline +1.2 ELO
Industry Financial and professional services Modeled score84.8 / 100 Modeled category rank#2
Baseline Consumer products
Adjusted ELO 1,558.8
Change from baseline +1.0 ELO
Revenue Band Under $25M Modeled score84.5 / 100 Modeled category rank#1
Baseline $25M-$100M
Adjusted ELO 1,557.1
Change from baseline -0.7 ELO
Industry Retail and distribution Modeled score84.5 / 100 Modeled category rank#2
Baseline Consumer products
Adjusted ELO 1,557.2
Change from baseline -0.6 ELO
Industry Industrial manufacturing Modeled score84.5 / 100 Modeled category rank#2
Baseline Consumer products
Adjusted ELO 1,557.3
Change from baseline -0.5 ELO
Industry Food and beverage Modeled score84.6 / 100 Modeled category rank#2
Baseline Consumer products
Adjusted ELO 1,557.5
Change from baseline -0.4 ELO
Company Type Business services Modeled score84.7 / 100 Modeled category rank#2
Baseline Manufacturing
Adjusted ELO 1,558.2
Change from baseline +0.3 ELO
Technology Maturity High Modeled score84.6 / 100 Modeled category rank#2
Baseline Moderate
Adjusted ELO 1,557.5
Change from baseline -0.3 ELO
Revenue Band $500M-$2B Modeled score84.6 / 100 Modeled category rank#1
Baseline $25M-$100M
Adjusted ELO 1,557.7
Change from baseline -0.1 ELO
Industry Automotive and transportation Modeled score84.6 / 100 Modeled category rank#2
Baseline Consumer products
Adjusted ELO 1,557.7
Change from baseline -0.1 ELO
Revenue Band Over $2B Modeled score84.6 / 100 Modeled category rank#1
Baseline $25M-$100M
Adjusted ELO 1,557.8
Change from baseline -0.0 ELO
Cost guide
What it can cost
These estimates cover licensing, setup, integrations, staff time, security, administration, and support.
| Cost measure | Low | Base | High |
|---|---|---|---|
| First-year total | $96.1K | $149.6K | $238K |
| Three-year total | $214.6K | $320.8K | $490.6K |
| First-year cost per unit | $96.1K | $149.6K | $238K |
| Average annual cost per unit (over three years) | $71.5K | $106.9K | $163.5K |
Cost breakdown by scenario
| Component | Low | Base | High |
|---|---|---|---|
| Licensing and usage | $36K | $48K | $64.8K |
| Implementation | $14.4K | $24K | $40.8K |
| Integration | $15.4K | $28K | $50.4K |
| Staff time and change management | $9.8K | $14K | $19.6K |
| Security | $7.7K | $11K | $16.5K |
| Administration | $5.6K | $7.5K | $10.1K |
| Support | $2.6K | $3.5K | $4.7K |
Estimate assumptions: This scenario uses a category-based allowance, not a verified price for this product. Based on 1 production deployment. Confirm the vendor’s billing unit and current price or quote before budgeting.
Benefits have not been estimated: The current research does not estimate potential savings, return on investment, or how long it would take to recover the cost. Earlier benefit estimates are excluded.
Get started
What you need first
What you need firstSet up the basics
Confirm current product identity, commercial packaging, data processing terms, sign-in and access rules, retention, integrations, support model, implementation effort, and rollback conditions.
How to startSet clear limits
Verify identity, package, availability, ownership, pricing, and security evidence before approving a pilot
Before you scaleSet safe working rules
Recommended next action
Do not approve a pilot yet. Verify the current product identity, package, availability, owner, pricing, and security evidence; then define one workflow, a baseline, and rollback criteria.
Decision ownerBusiness and technology owner
STARTSet a goal and owner
Define what success looks like for a test of CrowdStrike Charlotte AI and assign someone to lead it.
FIRST MONTHTest one workflow
Once the requirements above are met, compare a small trial with how your team works today.
MONTH TWOReview actual use
Track adoption, output quality, business results, and actual costs against the estimate.
MONTH THREEDecide what comes next
Use the results to decide whether to stop, adjust, or expand the pilot.
Risk profile
Required controls
Security and safe use
Confirm encryption, how the vendor uses your data, customer data separation, how long data stays and how to delete it, activity records, sign-in and user setup, where data is handled, other companies that process data, past incidents, and what your team must manage.
Exit and rollback
Export alerts, incidents, investigations, detections, exclusions, asset and identity inventories, risk scores, policies, response actions, evidence, and activity records from CrowdStrike Charlotte AI. Telemetry may be portable, but normalized history, behavioral baselines, and graph context are not; maintain dual coverage until the replacement rebuilds detections and response confidence.
Recommended next step
Do not approve a pilot yet. Verify the current product identity, package, availability, owner, pricing, and security evidence; then define one workflow, a baseline, and rollback criteria.
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Research support
How to learn more about this tool
Where to check the product, price, security, and support.
Reference source
Product website
View source →
Research observations recorded: 1. Evidence quality: Good support.
Score history
How the rating has changed
Recorded score and category rank across research updates.
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TriVista Score 84.6/100Category rank #2
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TriVista Score 84.6/100Category rank #2
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