Workflow Automation and RPA
87TriVista score
Tines
A no-code workflow automation tool built for security and IT teams, which lets a company pick its own AI model.
Make
AI tool profile ·
A visual, drag-and-drop automation tool that links more than 2,000 apps, usually priced lower than its main rivals.
75TriVista score
Category rank#9 in Workflow Automation and RPA
Baseline ELO1,499.1
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At a glance
What it does
Make is a no-code automation tool where a team builds workflows, called scenarios, by dragging modules onto a visual canvas and connecting them. A scenario moves data between apps with no code, and the visual canvas makes complex, branching logic easier to see than in list-based tools. It connects to over 2,000 apps, and users can also call any REST API directly. It is made by Celonis, known for process mining software, which acquired Make (formerly Integromat) in 2020. Paid plans add single sign-on through OAuth2 or SAML2, and admins get audit logs, two-factor authentication, and custom user roles.
Where it can help
This fits a team that uses many SaaS apps and wants to connect them without hiring developers for every request. A good starting point is one team, like marketing or ops, piloting on the free or Core plan. Paid plans start around $10 a month for a set number of run credits; larger teams need the Teams or Enterprise plan for single sign-on, audit logs, and role controls. Treat any price here as a planning estimate. Watch two risks: complex scenarios can get hard to maintain as more people build them, so set naming and ownership rules early, and credit-based pricing means a busy workflow can use up a plan's limit fast, so track usage before rolling out company-wide.
Company fitHow your company could affect the fit
How one company factor at a time moves the modeled score. The published score is unchanged.
Company fit
How your company could affect the fit
How one company factor at a time moves the modeled score. The published score is unchanged.
Technology Maturity High Modeled score74.8 / 100 Modeled category rank#10
Baseline Moderate
Adjusted ELO 1,498.9
Change from baseline -1.8 ELO
Industry Construction and real estate Modeled score74.8 / 100 Modeled category rank#10
Baseline Consumer products
Adjusted ELO 1,498.9
Change from baseline -1.7 ELO
Industry Financial and professional services Modeled score74.8 / 100 Modeled category rank#10
Baseline Consumer products
Adjusted ELO 1,499.0
Change from baseline -1.7 ELO
Industry Energy and utilities Modeled score74.8 / 100 Modeled category rank#10
Baseline Consumer products
Adjusted ELO 1,499.0
Change from baseline -1.7 ELO
Industry Healthcare and life sciences Modeled score74.8 / 100 Modeled category rank#10
Baseline Consumer products
Adjusted ELO 1,499.1
Change from baseline -1.6 ELO
Industry Technology and telecommunications Modeled score74.9 / 100 Modeled category rank#10
Baseline Consumer products
Adjusted ELO 1,499.3
Change from baseline -1.4 ELO
Technology Maturity Low Modeled score74.9 / 100 Modeled category rank#10
Baseline Moderate
Adjusted ELO 1,499.3
Change from baseline -1.4 ELO
Company Type Business services Modeled score75.2 / 100 Modeled category rank#9
Baseline Manufacturing
Adjusted ELO 1,501.5
Change from baseline +0.8 ELO
Revenue Band $500M-$2B Modeled score75.2 / 100 Modeled category rank#10
Baseline $25M-$100M
Adjusted ELO 1,501.4
Change from baseline +0.8 ELO
Revenue Band $100M-$500M Modeled score75.0 / 100 Modeled category rank#10
Baseline $25M-$100M
Adjusted ELO 1,500.2
Change from baseline -0.5 ELO
Industry Automotive and transportation Modeled score75.0 / 100 Modeled category rank#9
Baseline Consumer products
Adjusted ELO 1,500.2
Change from baseline -0.5 ELO
Revenue Band Under $25M Modeled score75.1 / 100 Modeled category rank#10
Baseline $25M-$100M
Adjusted ELO 1,500.4
Change from baseline -0.3 ELO
Industry Retail and distribution Modeled score75.1 / 100 Modeled category rank#10
Baseline Consumer products
Adjusted ELO 1,500.5
Change from baseline -0.2 ELO
Industry Food and beverage Modeled score75.1 / 100 Modeled category rank#10
Baseline Consumer products
Adjusted ELO 1,500.8
Change from baseline +0.2 ELO
Industry Industrial manufacturing Modeled score75.1 / 100 Modeled category rank#10
Baseline Consumer products
Adjusted ELO 1,500.6
Change from baseline -0.1 ELO
Revenue Band Over $2B Modeled score75.1 / 100 Modeled category rank#9
Baseline $25M-$100M
Adjusted ELO 1,500.8
Change from baseline +0.1 ELO
Cost guide
What it can cost
These estimates cover licensing, setup, integrations, staff time, security, administration, and support.
| Cost measure | Low | Base | High |
|---|---|---|---|
| First-year total | $49.3K | $78.3K | $127.1K |
| Three-year total | $103.5K | $157.5K | $245.6K |
| First-year cost per unit | $49.3K | $78.3K | $127.1K |
| Average annual cost per unit (over three years) | $34.5K | $52.5K | $81.9K |
Cost breakdown by scenario
| Component | Low | Base | High |
|---|---|---|---|
| Licensing and usage | $13.5K | $18K | $24.3K |
| Implementation | $8.4K | $14K | $23.8K |
| Integration | $9.9K | $18K | $32.4K |
| Staff time and change management | $5.6K | $8K | $11.2K |
| Security | $4.6K | $6.5K | $9.8K |
| Administration | $3.4K | $4.5K | $6.1K |
| Support | $1.7K | $2.2K | $3K |
Estimate assumptions: This scenario uses a category-based allowance, not a verified price for this product. Based on 1 production deployment. Confirm the vendor’s billing unit and current price or quote before budgeting.
Benefits have not been estimated: The current research does not estimate potential savings, return on investment, or how long it would take to recover the cost. Earlier benefit estimates are excluded.
Get started
What you need first
What you need firstSet up the basics
Confirm current product identity, commercial packaging, data processing terms, sign-in and access rules, retention, integrations, support model, implementation effort, and rollback conditions.
How to startSet clear limits
Verify identity, package, availability, ownership, pricing, and security evidence before approving a pilot
Before you scaleSet safe working rules
Recommended next action
Do not approve a pilot yet. Verify the current product identity, package, availability, owner, pricing, and security evidence; then define one workflow, a baseline, and rollback criteria.
Decision ownerBusiness and technology owner
STARTSet a goal and owner
Define what success looks like for a test of Make and assign someone to lead it.
FIRST MONTHTest one workflow
Once the requirements above are met, compare a small trial with how your team works today.
MONTH TWOReview actual use
Track adoption, output quality, business results, and actual costs against the estimate.
MONTH THREEDecide what comes next
Use the results to decide whether to stop, adjust, or expand the pilot.
Risk profile
Required controls
Security and safe use
Confirm encryption, how the vendor uses your data, customer data separation, how long data stays and how to delete it, activity records, sign-in and user setup, where data is handled, other companies that process data, past incidents, and what your team must manage.
Exit and rollback
Review before rollout: confirm how to export your data, revoke access, and return to your existing workflow. Assign an owner and test the rollback plan before expanding use.
Recommended next step
Do not approve a pilot yet. Verify the current product identity, package, availability, owner, pricing, and security evidence; then define one workflow, a baseline, and rollback criteria.
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How to learn more about this tool
Where to check the product, price, security, and support.
Official product information
make.com/en
Read official information →
Research observations recorded: 1. Evidence quality: Some support.
Score history
How the rating has changed
Recorded score and category rank across research updates.
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TriVista Score 74.9/100Category rank #9
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TriVista Score 74.9/100Category rank #10
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