SolarWinds Observability AIOps

AI tool profile ·

A modular IT monitoring tool that uses machine learning to spot unusual behavior and cut alert noise across networks, servers, and applications.

78TriVista score
Category rank#9 in IT Operations and Service Management AI
Baseline ELO1,518.7
At a glance
What it does

SolarWinds Observability is a monitoring tool covering networks, servers, applications, databases, and logs. Its AIOps features use a cloud-based machine learning service that sets dynamic alert limits based on normal behavior, which SolarWinds calls anomaly-based alerting; this cuts the number of false or low-value alerts a team must review. It also links related events together and forecasts likely future issues, like a server running low on disk space. SolarWinds sells the tool two ways, as a self-hosted product and as a SaaS product, with separate modules for application, network, log, and database monitoring. Admins can mix and match modules based on which parts of the environment need the closest watch.

Where it can help

This fits a company already familiar with SolarWinds tools, or one that wants modular pricing instead of one big bundled contract, especially an infrastructure team that wants to start small with network monitoring and add modules later. A sensible pilot is the self-hosted Essentials tier, priced from about 7.42 dollars per node per month, or one SaaS module like network monitoring at about 12 dollars per device per month. Both figures are planning estimates; confirm current rates with SolarWinds. One risk is cost creep, since each module is billed separately and can add up fast. There is no permanent free tier, so budget for a trial period with a hard end date.

Understanding this score

A research signal to help you build a shortlist.

TriVista score
78.1
Category rank
#9
Baseline ELO
1,518.7

Compare within the category

This tool is ranked in IT Operations and Service Management AI. Its score is not a global ranking across every AI tool.

Use a pilot to judge your fit

The score does not guarantee performance for your team. Validate relevance, integration, permissions, and cost against your own requirements.

How the number is calculated

The score converts the baseline ELO rating onto the TriVista scale. The headline badge rounds to a whole number. Scores are not silently clipped or capped.

TriVista Score = 50 + (ELO − 1350) / 6

Before you choose
  • Customer feedback is not yet strong enough to change the starting rating.
  • The starting rating includes a product-specific comparison.
  • Check the current price before you decide.
  • We recorded rollout time, how it runs, and when it does not fit.
How company details affect the score

The model adjusts the starting rating using the company details you select. Use these estimates to prioritize your review, then test the tool against your own requirements.

Read the full methodology →
Company fit

How your company could affect the fit

How one company factor at a time moves the modeled score. The published score is unchanged.

Technology Maturity Low Modeled score77.7 / 100 Modeled category rank#10
Baseline Moderate Adjusted ELO 1,516.1 Change from baseline -3.1 ELO
Industry Healthcare and life sciences Modeled score78.5 / 100 Modeled category rank#8
Baseline Consumer products Adjusted ELO 1,521.1 Change from baseline +1.8 ELO
Industry Technology and telecommunications Modeled score78.5 / 100 Modeled category rank#7
Baseline Consumer products Adjusted ELO 1,520.9 Change from baseline +1.7 ELO
Industry Energy and utilities Modeled score78.5 / 100 Modeled category rank#8
Baseline Consumer products Adjusted ELO 1,520.9 Change from baseline +1.7 ELO
Industry Financial and professional services Modeled score78.4 / 100 Modeled category rank#9
Baseline Consumer products Adjusted ELO 1,520.6 Change from baseline +1.4 ELO
Revenue Band Under $25M Modeled score78.0 / 100 Modeled category rank#10
Baseline $25M-$100M Adjusted ELO 1,518.2 Change from baseline -1.0 ELO
Revenue Band $100M-$500M Modeled score78.3 / 100 Modeled category rank#10
Baseline $25M-$100M Adjusted ELO 1,519.8 Change from baseline +0.6 ELO
Industry Retail and distribution Modeled score78.1 / 100 Modeled category rank#9
Baseline Consumer products Adjusted ELO 1,518.7 Change from baseline -0.5 ELO
Industry Construction and real estate Modeled score78.3 / 100 Modeled category rank#10
Baseline Consumer products Adjusted ELO 1,519.7 Change from baseline +0.4 ELO
Industry Industrial manufacturing Modeled score78.1 / 100 Modeled category rank#9
Baseline Consumer products Adjusted ELO 1,518.8 Change from baseline -0.4 ELO
Revenue Band Over $2B Modeled score78.1 / 100 Modeled category rank#9
Baseline $25M-$100M Adjusted ELO 1,518.9 Change from baseline -0.3 ELO
Revenue Band $500M-$2B Modeled score78.2 / 100 Modeled category rank#9
Baseline $25M-$100M Adjusted ELO 1,518.9 Change from baseline -0.3 ELO
Industry Food and beverage Modeled score78.2 / 100 Modeled category rank#9
Baseline Consumer products Adjusted ELO 1,519.0 Change from baseline -0.2 ELO
Company Type Business services Modeled score78.2 / 100 Modeled category rank#9
Baseline Manufacturing Adjusted ELO 1,519.4 Change from baseline +0.2 ELO
Industry Automotive and transportation Modeled score78.2 / 100 Modeled category rank#7
Baseline Consumer products Adjusted ELO 1,519.4 Change from baseline +0.2 ELO
Technology Maturity High Modeled score78.2 / 100 Modeled category rank#9
Baseline Moderate Adjusted ELO 1,519.2 Change from baseline -0.0 ELO
Cost guide

What it can cost

These estimates cover licensing, setup, integrations, staff time, security, administration, and support.

Cost estimates by scenario Unit used in these estimates: production deployment.
Cost measureLowBaseHigh
First-year total$80.5K$126.5K$203.2K
Three-year total$174.8K$263.3K$406.3K
First-year cost per unit$80.5K$126.5K$203.2K
Average annual cost per unit (over three years)$58.3K$87.8K$135.4K
Cost breakdown by scenario
Included cost components
ComponentLowBaseHigh
Licensing and usage$27K$36K$48.6K
Implementation$13.2K$22K$37.4K
Integration$14.3K$26K$46.8K
Staff time and change management$8.4K$12K$16.8K
Security$6.7K$9.5K$14.3K
Administration$4.9K$6.5K$8.8K
Support$2.3K$3K$4.1K

Estimate assumptions: This scenario uses a category-based allowance, not a verified price for this product. Based on 1 production deployment. Confirm the vendor’s billing unit and current price or quote before budgeting.

Benefits have not been estimated: The current research does not estimate potential savings, return on investment, or how long it would take to recover the cost. Earlier benefit estimates are excluded.

Get started

What you need first

What you need firstSet up the basics

Confirm current product identity, commercial packaging, data processing terms, sign-in and access rules, retention, integrations, support model, implementation effort, and rollback conditions.

How to startSet clear limits

Verify identity, package, availability, ownership, pricing, and security evidence before approving a pilot

Before you scaleSet safe working rules

Review security and exit requirements →

Recommended next action

Do not approve a pilot yet. Verify the current product identity, package, availability, owner, pricing, and security evidence; then define one workflow, a baseline, and rollback criteria.

Decision ownerBusiness and technology owner
STARTSet a goal and owner

Define what success looks like for a test of SolarWinds Observability AIOps and assign someone to lead it.

FIRST MONTHTest one workflow

Once the requirements above are met, compare a small trial with how your team works today.

MONTH TWOReview actual use

Track adoption, output quality, business results, and actual costs against the estimate.

MONTH THREEDecide what comes next

Use the results to decide whether to stop, adjust, or expand the pilot.

Risk profile

Required controls

Security and safe use

Confirm encryption, how the vendor uses your data, customer data separation, how long data stays and how to delete it, activity records, sign-in and user setup, where data is handled, other companies that process data, past incidents, and what your team must manage.

Exit and rollback

Review before rollout: confirm how to export your data, revoke access, and return to your existing workflow. Assign an owner and test the rollback plan before expanding use.

Recommended next step

Do not approve a pilot yet. Verify the current product identity, package, availability, owner, pricing, and security evidence; then define one workflow, a baseline, and rollback criteria.

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Research support

How to learn more about this tool

Where to check the product, price, security, and support.

Official product information solarwinds.com Read official information →

Research observations recorded: 1. Evidence quality: Some support.

Score history

How the rating has changed

Recorded score and category rank across research updates.

  • Current catalog refresh
    TriVista Score 78.1/100
    Category rank #9
  • Research release
    TriVista Score 78.1/100
    Category rank #9

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