Meeting and Conversation Intelligence
85TriVista score
Fireflies.ai
An AI notetaker that joins meetings on more than a dozen apps, writes summaries, and sends notes to your CRM.
Avoma
AI tool profile ·
An AI meeting assistant for sales teams that records calls, writes notes, and updates the CRM, with paid add-ons for call scoring.
84TriVista score
Category rank#3 in Meeting and Conversation Intelligence
Baseline ELO1,556.7
Menu
At a glance
What it does
Avoma is an AI meeting assistant built for revenue teams. It records calls across Zoom, Microsoft Teams, Google Meet, Webex, and GoToMeeting, transcribes them in more than 70 languages, and writes meeting notes with topic labels and speaker identification. It syncs notes and call data into a CRM automatically, cutting manual data entry, and includes a scheduling tool for sales calls. Two deeper modules, Conversation Intelligence and Revenue Intelligence, add call scoring and pipeline insight but cost extra and are not in the base plan. Higher tiers include single sign-on with SAML or OIDC, a signed data processing agreement, and HIPAA compliance for regulated industries.
Where it can help
This fits a revenue team that wants meeting notes, call scoring, and CRM updates in one system. A reasonable pilot is the Organization plan, around $29 per seat per month on an annual contract, which supports up to 100 paid seats. Add Conversation Intelligence or Revenue Intelligence, each roughly $29 per seat per month, only once the base rollout works well. Treat these as planning figures and confirm with Avoma. Viewer and collaborator seats are free, so light users need no paid license. The main risk is cost, since add-on modules stack up quickly across a sales floor. Also budget time to build the custom smart-topic templates that fit your sales process.
Company fitHow your company could affect the fit
How one company factor at a time moves the modeled score. The published score is unchanged.
Company fit
How your company could affect the fit
How one company factor at a time moves the modeled score. The published score is unchanged.
Technology Maturity High Modeled score85.3 / 100 Modeled category rank#3
Baseline Moderate
Adjusted ELO 1,562.1
Change from baseline +15.5 ELO
Industry Financial and professional services Modeled score85.1 / 100 Modeled category rank#4
Baseline Consumer products
Adjusted ELO 1,560.4
Change from baseline +13.9 ELO
Industry Energy and utilities Modeled score85.0 / 100 Modeled category rank#4
Baseline Consumer products
Adjusted ELO 1,559.8
Change from baseline +13.2 ELO
Industry Technology and telecommunications Modeled score84.9 / 100 Modeled category rank#3
Baseline Consumer products
Adjusted ELO 1,559.5
Change from baseline +12.9 ELO
Industry Healthcare and life sciences Modeled score84.6 / 100 Modeled category rank#5
Baseline Consumer products
Adjusted ELO 1,557.4
Change from baseline +10.8 ELO
Industry Construction and real estate Modeled score84.5 / 100 Modeled category rank#3
Baseline Consumer products
Adjusted ELO 1,557.3
Change from baseline +10.7 ELO
Revenue Band $500M-$2B Modeled score82.2 / 100 Modeled category rank#4
Baseline $25M-$100M
Adjusted ELO 1,543.1
Change from baseline -3.5 ELO
Revenue Band Under $25M Modeled score83.2 / 100 Modeled category rank#4
Baseline $25M-$100M
Adjusted ELO 1,549.0
Change from baseline +2.4 ELO
Industry Retail and distribution Modeled score83.1 / 100 Modeled category rank#4
Baseline Consumer products
Adjusted ELO 1,548.8
Change from baseline +2.3 ELO
Industry Automotive and transportation Modeled score83.0 / 100 Modeled category rank#4
Baseline Consumer products
Adjusted ELO 1,548.2
Change from baseline +1.7 ELO
Technology Maturity Low Modeled score82.5 / 100 Modeled category rank#4
Baseline Moderate
Adjusted ELO 1,544.9
Change from baseline -1.7 ELO
Company Type Business services Modeled score82.5 / 100 Modeled category rank#4
Baseline Manufacturing
Adjusted ELO 1,545.0
Change from baseline -1.5 ELO
Industry Industrial manufacturing Modeled score82.9 / 100 Modeled category rank#4
Baseline Consumer products
Adjusted ELO 1,547.4
Change from baseline +0.8 ELO
Revenue Band $100M-$500M Modeled score82.6 / 100 Modeled category rank#4
Baseline $25M-$100M
Adjusted ELO 1,545.9
Change from baseline -0.7 ELO
Industry Food and beverage Modeled score82.8 / 100 Modeled category rank#4
Baseline Consumer products
Adjusted ELO 1,546.8
Change from baseline +0.3 ELO
Revenue Band Over $2B Modeled score82.8 / 100 Modeled category rank#4
Baseline $25M-$100M
Adjusted ELO 1,546.6
Change from baseline +0.1 ELO
Cost guide
What it can cost
These estimates cover licensing, setup, integrations, staff time, security, administration, and support.
| Cost measure | Low | Base | High |
|---|---|---|---|
| First-year total | $10.6K | $16.9K | $27.7K |
| Three-year total | $20.5K | $31.6K | $50.2K |
| First-year cost per unit | $529 | $847 | $1.4K |
| Average annual cost per unit (over three years) | $341 | $527 | $836 |
Cost breakdown by scenario
| Component | Low | Base | High |
|---|---|---|---|
| Licensing and usage | $525 | $700 | $945 |
| Implementation | $2.4K | $4K | $6.8K |
| Integration | $1.8K | $3.2K | $5.8K |
| Staff time and change management | $1.8K | $2.6K | $3.6K |
| Security | $1.5K | $2.2K | $3.3K |
| Administration | $1.4K | $1.8K | $2.4K |
| Support | $675 | $900 | $1.2K |
Estimate assumptions: This scenario uses a category-based allowance, not a verified price for this product. Based on 20 enabled users. Confirm the vendor’s billing unit and current price or quote before budgeting.
Benefits have not been estimated: The current research does not estimate potential savings, return on investment, or how long it would take to recover the cost. Earlier benefit estimates are excluded.
Get started
What you need first
What you need firstSet up the basics
Confirm current product identity, commercial packaging, data processing terms, sign-in and access rules, retention, integrations, support model, implementation effort, and rollback conditions.
How to startSet clear limits
Verify identity, package, availability, ownership, pricing, and security evidence before approving a pilot
Before you scaleSet safe working rules
Recommended next action
Do not approve a pilot yet. Verify the current product identity, package, availability, owner, pricing, and security evidence; then define one workflow, a baseline, and rollback criteria.
Decision ownerBusiness and technology owner
STARTSet a goal and owner
Define what success looks like for a test of Avoma and assign someone to lead it.
FIRST MONTHTest one workflow
Once the requirements above are met, compare a small trial with how your team works today.
MONTH TWOReview actual use
Track adoption, output quality, business results, and actual costs against the estimate.
MONTH THREEDecide what comes next
Use the results to decide whether to stop, adjust, or expand the pilot.
Risk profile
Required controls
Security and safe use
Confirm encryption, how the vendor uses your data, customer data separation, how long data stays and how to delete it, activity records, sign-in and user setup, where data is handled, other companies that process data, past incidents, and what your team must manage.
Exit and rollback
Review before rollout: confirm how to export your data, revoke access, and return to your existing workflow. Assign an owner and test the rollback plan before expanding use.
Recommended next step
Do not approve a pilot yet. Verify the current product identity, package, availability, owner, pricing, and security evidence; then define one workflow, a baseline, and rollback criteria.
Other tools to review
Compare similar tools
Meeting and Conversation Intelligence
85TriVista score
Otter.ai
An AI notetaker that turns meetings into live, searchable transcripts and summaries, with a generous free plan for solo use.
Meeting and Conversation Intelligence
84TriVista score
Fathom
An AI notetaker that records sales calls and writes the notes straight into CRM fields, with a free plan to start.
Meeting and Conversation Intelligence
84TriVista score
Read AI
An AI meeting notetaker that also coaches how you speak, tracking filler words, pace, and listener sentiment.
Research support
How to learn more about this tool
Where to check the product, price, security, and support.
Reference source
Product website
View source →
Reference source
Public directory listing
View source →
Research observations recorded: 1. Evidence quality: Good support.
Score history
How the rating has changed
Recorded score and category rank across research updates.
-
TriVista Score 84.5/100Category rank #3
-
TriVista Score 84.5/100Category rank #3
See how this tool fits your company
Answer a few questions about your company and compare this tool with others. The research score above stays the same.
Want help moving from research to action? Explore TriVista’s AI consulting services →