Bloomfire

Bloomfire is a knowledge management platform. Teams store, tag, and find company knowledge in many formats, including video, audio, slides, and documents, not just text files. Its AI search and Q&A feature answers questions with citations back to the source, and it flags content that looks outdated and prompts an owner to review it. Admins connect it to Microsoft Teams, Slack, Salesforce, Zendesk, and SharePoint and manage access through SAML single sign-on and SCIM provisioning. Bloomfire holds SOC 2 Type II certification. Unlike many competitors, its Team, Department, and Enterprise plans are priced as a fixed annual cost rather than billed per user.

This fits a company where useful knowledge lives in more than text, like recorded training videos, sales call recordings, or slide decks, and one that wants to avoid a bill that grows with each new hire, since pricing is by team or department rather than per seat. A sensible starting point is the Team plan for one department, such as customer support or sales enablement, expanding company-wide later. Bloomfire does not publish exact dollar figures, so treat any number you find as a rough estimate and get a real quote for your team size. Because pricing is annual and fixed, confirm what happens if your team grows well past the plan's assumptions before signing a multi-year contract.