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ChatGPT Enterprise
AI tool profile ·
A workplace AI assistant that helps staff write, research, and analyze data, kept private and never used to train the model.
97TriVista score
Category rank#1 in Enterprise AI Assistants and Workspaces
Baseline ELO1,629.4
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At a glance
What it does
ChatGPT Enterprise is an AI assistant that employees chat with to get help on everyday work. Type a question or a task in plain language, and it writes drafts, summarizes long documents, explains a spreadsheet, answers questions using the company's own files, and can even write code. Unlike the free, personal version of ChatGPT, this one is set up and controlled by the company: IT decides who can log in, what data the assistant can see, and which other apps it can connect to, like SharePoint or Google Drive. Teams can also save their own preset instructions, called custom GPTs, for tasks they repeat often. OpenAI, the company behind it, says it does not use this data to train its models, and the plan carries independent security certifications, with a HIPAA agreement available for healthcare customers.
Where it can help
This fits a company that wants one well-managed AI assistant available to most employees, instead of staff using free AI tools on their own with no oversight. It's useful for everyday work: drafting emails and reports, summarizing meeting notes, researching a topic, or making sense of a spreadsheet before a meeting. It doesn't require any technical setup for a normal user, just a login. Enterprise pricing and seat commitments require a quote from OpenAI. Smaller teams can also compare ChatGPT Business. The cost guide below models a 20-user planning scenario, not a confirmed Enterprise package or offer. Start with two or three teams, name one person to own the rollout, and set clear rules for what information employees can paste into it. The main risks: staff trusting a wrong answer without double-checking it, and app connections exposing more company data than intended.
Business Goals
Business goals to explore
Potential matches to review against your requirements. Explore matching tools or read a task guide before you choose.
Automate sales proposal generation
Turn approved content and customer requirements into proposal drafts for your sales team.
Draft business content
Prepare reports, proposals, and other everyday documents.
Generate executive KPI dashboards
Bring key business metrics together in dashboards and summaries for leadership.
Reduce customer service response times
Find relevant answers, route requests, and help service teams respond to customers sooner.
Research external information
Explore external sources to support business decisions.
Support everyday work
Explore assistants that help with routine work across business applications.
Company fit
Where this tool fits best
The industries and leadership roles this tool is most often matched with.
How your company could affect the fit
How one company factor at a time moves the modeled score. The published score is unchanged.
How your company could affect the fit
How one company factor at a time moves the modeled score. The published score is unchanged.
Industry Automotive and transportation Modeled score93.1 / 100 Modeled category rank#1
Baseline Consumer products Adjusted ELO 1,608.3 Change from baseline -25.9 ELO
Industry Food and beverage Modeled score94.4 / 100 Modeled category rank#1
Baseline Consumer products Adjusted ELO 1,616.2 Change from baseline -18.0 ELO
Industry Industrial manufacturing Modeled score94.5 / 100 Modeled category rank#1
Baseline Consumer products Adjusted ELO 1,616.8 Change from baseline -17.5 ELO
Industry Energy and utilities Modeled score94.5 / 100 Modeled category rank#1
Baseline Consumer products Adjusted ELO 1,617.0 Change from baseline -17.2 ELO
Industry Financial and professional services Modeled score95.1 / 100 Modeled category rank#1
Baseline Consumer products Adjusted ELO 1,620.4 Change from baseline -13.9 ELO
Revenue Band $500M-$2B Modeled score99.5 / 100 Modeled category rank#1
Baseline $25M-$100M Adjusted ELO 1,647.1 Change from baseline +12.9 ELO
Revenue Band Over $2B Modeled score99.4 / 100 Modeled category rank#1
Baseline $25M-$100M Adjusted ELO 1,646.7 Change from baseline +12.4 ELO
Industry Construction and real estate Modeled score95.4 / 100 Modeled category rank#1
Baseline Consumer products Adjusted ELO 1,622.3 Change from baseline -11.9 ELO
Industry Technology and telecommunications Modeled score95.7 / 100 Modeled category rank#1
Baseline Consumer products Adjusted ELO 1,624.0 Change from baseline -10.3 ELO
Company Type Business services Modeled score98.8 / 100 Modeled category rank#1
Baseline Manufacturing Adjusted ELO 1,642.7 Change from baseline +8.5 ELO
Industry Healthcare and life sciences Modeled score96.0 / 100 Modeled category rank#1
Baseline Consumer products Adjusted ELO 1,625.9 Change from baseline -8.4 ELO
Revenue Band $100M-$500M Modeled score98.7 / 100 Modeled category rank#1
Baseline $25M-$100M Adjusted ELO 1,642.0 Change from baseline +7.7 ELO
Technology Maturity Low Modeled score96.6 / 100 Modeled category rank#1
Baseline Moderate Adjusted ELO 1,629.6 Change from baseline -4.6 ELO
Technology Maturity High Modeled score96.8 / 100 Modeled category rank#1
Baseline Moderate Adjusted ELO 1,630.8 Change from baseline -3.5 ELO
Industry Retail and distribution Modeled score96.9 / 100 Modeled category rank#1
Baseline Consumer products Adjusted ELO 1,631.3 Change from baseline -2.9 ELO
Revenue Band Under $25M Modeled score97.0 / 100 Modeled category rank#1
Baseline $25M-$100M Adjusted ELO 1,632.1 Change from baseline -2.1 ELO
Cost guide
What it can cost
These estimates cover licensing, setup, integrations, staff time, security, administration, and support.
| Cost measure | Low | Base | High |
|---|---|---|---|
| First-year total | $26.5K | $40K | $61.4K |
| Three-year total | $62.7K | $91.6K | $136.6K |
| First-year cost per unit | $1.3K | $2K | $3.1K |
| Average annual cost per unit (over three years) | $1K | $1.5K | $2.3K |
Cost breakdown by scenario
| Component | Low | Base | High |
|---|---|---|---|
| Licensing and usage | $10.8K | $14.4K | $19.4K |
| Implementation | $2.5K | $4.1K | $7K |
| Integration | $2.7K | $5K | $9K |
| Staff time and change management | $3.6K | $5.1K | $7.2K |
| Security | $2K | $2.9K | $4.4K |
| Administration | $2.6K | $3.4K | $4.7K |
| Support | $1K | $1.4K | $1.8K |
Estimate assumptions: Based on 20 enabled users. Pricing model: Per user plus flexible usage credits. Confirm the vendor’s billing unit and current price or quote before budgeting.
Benefits have not been estimated: The current research does not estimate potential savings, return on investment, or how long it would take to recover the cost. Earlier benefit estimates are excluded.
Get started
What you need first
What you need firstSet up the basics
Confirm company sign-in, device support, workspace setup, approved connections, data rules, and data location.
How to startSet clear limits
Confirm the workflow, owner, data access, controls, price, and success measure before choosing it
Before you scaleSet safe working rules
Recommended next action
Run one controlled pilot with baseline metrics, approved data boundaries, acceptance tests, spend controls, and rollback criteria.
Decision ownerBusiness and technology owner
STARTSet a goal and owner
Define what success looks like for a test of ChatGPT Enterprise and assign someone to lead it.
FIRST MONTHTest one workflow
Once the requirements above are met, compare a small trial with how your team works today.
MONTH TWOReview actual use
Track adoption, output quality, business results, and actual costs against the estimate.
MONTH THREEDecide what comes next
Use the results to decide whether to stop, adjust, or expand the pilot.
Risk profile
Required controls
Security and safe use
Check how the vendor uses your data, how long it keeps it, who can access it, and where it is handled.
Exit and rollback
Export conversation history, prompts, custom assistants, connector settings, evaluations, usage records, and activity records from ChatGPT Enterprise. The main switching cost is rebuilding private knowledge, tool permissions, and accepted workflows; revoke connectors and service identities and obtain deletion confirmation.
Recommended next step
Run one controlled pilot with baseline metrics, approved data boundaries, acceptance tests, spend controls, and rollback criteria.
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How to learn more about this tool
Where to check the product, price, security, and support.
Official product information openai.com/business Read official information →
Official product information chatgpt.com/business/enterprise Read official information →
Official product information chatgpt.com/pricing View pricing details →
Official product information openai.com/business-data Read official information →
Official product information openai.com/security-and-privacy Read official information →
Reference source g2.com/products/chatgpt/reviews View source →
Research observations recorded: 2. Evidence quality: Strong support.
Score history
How the rating has changed
Recorded score and category rank across research updates.
- TriVista Score 96.6/100Category rank #1
- TriVista Score 96.6/100Category rank #1
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