Guru
A company knowledge tool that stores short, verified answers and serves them inside Slack, Teams, and the browser.
An open-source AI chat and search tool for company documents, formerly Danswer, free to self-host or $20 per user monthly in the cloud.
Onyx is an open-source AI chat and search tool that connects to a company's documents, apps, and internal knowledge. Employees ask questions and get answers grounded in that connected content, and the same chat interface supports deep-research queries, a code interpreter, and live web search. It uses hybrid search and a knowledge graph approach to retrieval for more accurate grounding than basic keyword or vector search alone. It was previously known as Danswer. Technical teams can self-host it for free using its open-source code, which sits on GitHub with more than 20,000 stars, or run it through its managed cloud service. The company states SOC 2 Type II certification and GDPR compliance.
This fits a company with engineering capacity that wants an AI search and chat tool it can run on its own infrastructure for cost or data-control reasons, or one that would rather pay for a managed version of the same open-source project. A practical starting point is self-hosting the open-source version on a technical team's own documentation at no license cost, deciding later whether to move to the paid cloud plan. The managed Business cloud plan costs $20 per user per month on an annual commitment and covers more than 40 connectors and custom AI agents; confirm current pricing before committing, and note that Enterprise features like single sign-on and white-labeling need a custom quote. Because this is a newer, renamed project, check the vendor's support track record and update history, not just its GitHub star count.
These estimates cover licensing, setup, integrations, staff time, security, administration, and support.
| Cost measure | Low | Base | High |
|---|---|---|---|
| First-year total | $18.7K | $30.5K | $50.6K |
| Three-year total | $34.5K | $54.1K | $87.3K |
| First-year cost per unit | $935 | $1.5K | $2.5K |
| Average annual cost per unit (over three years) | $574 | $902 | $1.5K |
| Component | Low | Base | High |
|---|---|---|---|
| Licensing and usage | $975 | $1.3K | $1.8K |
| Implementation | $5.1K | $8.5K | $14.5K |
| Integration | $3.6K | $6.5K | $11.7K |
| Staff time and change management | $2.9K | $4.2K | $5.9K |
| Security | $2.5K | $3.5K | $5.3K |
| Administration | $1.9K | $2.5K | $3.4K |
| Support | $900 | $1.2K | $1.6K |
Estimate assumptions: Based on 20 enabled users. This is a planning allowance, not verified product pricing. Confirm the vendor’s billing unit and current price or quote before budgeting.
Benefits have not been estimated: The current research does not estimate potential savings, return on investment, or how long it would take to recover the cost. Earlier benefit estimates are excluded.
Confirm current product identity, commercial packaging, data processing terms, sign-in and access rules, retention, integrations, support model, implementation effort, and rollback conditions.
Verify identity, package, availability, ownership, pricing, and security evidence before approving a pilot
Do not approve a pilot yet. Verify the current product identity, package, availability, owner, pricing, and security evidence; then define one workflow, a baseline, and rollback criteria.
Define what success looks like for a test of Onyx (formerly Danswer) and assign someone to lead it.
Once the requirements above are met, compare a small trial with how your team works today.
Track adoption, output quality, business results, and actual costs against the estimate.
Use the results to decide whether to stop, adjust, or expand the pilot.
Confirm encryption, how the vendor uses your data, customer data separation, how long data stays and how to delete it, activity records, sign-in and user setup, where data is handled, other companies that process data, past incidents, and what your team must manage.
Review before rollout: confirm how to export your data, revoke access, and return to your existing workflow. Assign an owner and test the rollback plan before expanding use.
Do not approve a pilot yet. Verify the current product identity, package, availability, owner, pricing, and security evidence; then define one workflow, a baseline, and rollback criteria.
A company knowledge tool that stores short, verified answers and serves them inside Slack, Teams, and the browser.
Why it’s an alternative—
Compare with GuruAn AI research tool for finance and legal teams that answers questions across hundreds of documents at once, with citations.
Why it’s an alternative—
Compare with HebbiaA website and app search service whose AI ranking predicts what kind of content a searcher actually wants, sold with its top plan.
Why it’s an alternative—
Compare with Algolia NeuralSearchWorkday (Sana)
An AI learning and company-search platform that Workday acquired in 2025, with AI agents for answering staff questions.
Why it’s an alternative—
Compare with Sana AIWhere to check the product, price, security, and support.
Recorded score and category rank across research updates.
Answer a few questions about your company and compare this tool with others. The research score above stays the same.
Want help moving from research to action? Explore TriVista’s AI consulting services →