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Successful Integration with $5M+ EBITDA of Synergies Through Detailed Project Plan, Integration Roadmap, and PMI Oversight

Asset Type
Case Study
Service Provided
Post-Merger Integration
Industries Served
Business Services

The Challenge

TriVista was retained to provide acquisition integration support relating to the acquisition of a distributor of plumbing products. Client is a leading distributor of OEM branded residential appliance repair parts.


Our Approach

We performed functional assessments via site visits, detailed interviews with key staff members, and in-depth data analysis. Through this process and analysis of data provided by the company, we performed the following:

  • Conducted multiple site visits with key staff members and the management teams
  • Developed detailed plans to close one facility
  • Led post-merger integration program including the IT integration
    • Defined integration strategy, team structure, and kickoff program
    • Developed end-state operating model for the combined company
    • Developed integration roadmap and detailed project plans including IT
    • Launched IMO and facilitate/monitor project execution including synergy tracking
  • Organized and facilitated weekly workstream meetings including Network Optimization, IT, Finance, Operations, Sales, Marketing, and HR
  • Developed a detailed project plan with over 1,500 items to track progress of all workstreams
  • Performed weekly All Hands updates with all stakeholders to discuss progress in each workstream and update team on project roadmap and milestones

The Results

  • Our integration assessment identified EBITDA savings opportunity of $5M+ through outsourcing one operation, reduction in temporary labor, consolidation of duplicative IT vendors, and duplicative positions across the two companies. We developed the following:
    • Current state and future state process maps for all processes in each department to identify similarities and gaps within people, processes, and systems
    • IT project plan and implementation timeline for project roll out and go live
    • Selection process and implementation of new HRIS system
    • Process maps for AR, AP, inventory tracking, transfers, drop ships, credits, and financial close
    • Plan for purchasing finished goods and raw materials both domestic and international from the target’s customer management system to the client’s system
    • Completed inventory analysis to determine ideal dispersion of parts across the new network
    • New commission structure and new pricing strategy
    • Customer communication plan to send to all customers
    • Future state systems needed for end state operating model
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